BLKHOST Documentation
Everything about ordering, running, and managing your services. Can't find it? Open a ticket — a human answers.
#Getting started
- Create an account at portal.blkhost.app (Register, top right).
- Pick a service from the catalog and check out — payment is by card (processed by Stripe; we never see your card number).
- Most services deploy automatically within minutes of payment: game servers, TeamSpeak, bots, and file storage.
- You'll get an email from
[email protected]with a link to set your game panel password (panel.blkhost.app) the first time you buy a deployable service.
the portal (portal.blkhost.app) is billing — orders, invoices, tickets. The panel (panel.blkhost.app) is where your servers live — console, files, backups.
#Game servers
After you order
- Pay the invoice → your server is created automatically with its own address and port.
- Log into panel.blkhost.app — your server is there: live console, file manager, backups, restarts.
- Your connection address is shown on the server page (e.g.
play address : port).
Modpacks
The CurseForge Modpack plan can run nearly any pack. Tell us the pack (ticket or order note) and we'll set it up for you — that's included. Version changes and pack swaps are included too.
Backups
Every plan includes backup slots — panel → your server → Backups → Create. Restore is one click on the same page. We also run our own nightly infrastructure backups.
Check RAM usage in the panel first. Modded servers grow with player count and chunk exploration — upgrading a tier takes ~2 minutes and keeps all your files.
#Voice servers (TeamSpeak)
- Order → the server deploys automatically.
- The panel console prints your server address and the one-time admin privilege key on first boot (panel → console).
- In TeamSpeak: Connections → Connect → paste the address; use the privilege key when prompted to claim admin.
#Web hosting (Static Site / Managed Web App)
⚡ Static Site — instant, zero setup
- Order Static Site in the portal → it deploys itself in minutes.
- You automatically get yourname.blkhost.app — with SSL, already live with a placeholder page. Your address is shown on your server page at panel.blkhost.app.
- Upload your files: panel → your server → Settings shows your SFTP address and login (same password as the panel). Drop your files in the
/publicfolder — FileZilla, WinSCP, Cyberduck, or the panel's own file manager all work. - Refresh your site — changes are live instantly. That's the whole flow: no tickets, no waiting, one login.
🌍 Want your own domain instead?
- Order, then open a ticket titled
Domain: yourdomain.com— we wire it at no extra cost. No domain yet? We'll help you register one (~$10/yr, you own it). - At your registrar, point DNS at us:
A @ → 98.192.160.14andA www → 98.192.160.14 - SSL is automatic once DNS points our way — free certificate, renews itself forever.
Managed Web App
For dynamic apps (Node/PHP/Python): order, then open a ticket with your domain and repo/files — we set up the runtime, deploys, and SSL. White-glove, usually live within 24 hours.
hosting, SSL certificates, CDN caching, daily backups, security updates, and monitoring. You handle: the content.
#Business Web & CRM
The full package for a local business — custom website + online booking + a private customer dashboard (leads, jobs, invoices). $299 one-time build + $75/mo, no contract.
- Order it in the portal (Web Hosting → Business Web & CRM).
- We call you (15 minutes): what you do, what customers should do on the site, what look you like.
- We build, you approve — typically live within a week. Includes a logo/brand kit if you need one.
- Leads hit your phone — every booking/quote lands in your dashboard and pings you instantly.
Live examples: dannyautodetail.com · stetson.blkhost.app
#File storage
SFTP Storage (50 / 250 GB)
- Order → your private storage container deploys automatically.
- Connection details (host, port, login) appear on your server page at panel.blkhost.app.
- Connect with FileZilla, WinSCP, Cyberduck, or
rsync/sftpfrom any terminal.
S3 Object Storage (125 GB, MinIO)
S3-compatible buckets with your own access keys — works with any AWS-S3 tool (aws s3, rclone, restic, Cyberduck). Console URL and keys are on your server page. Great for app storage and offsite backups of your own machines.
#Bots & containers
Discord Bot (Node.js)
- Order → an always-on Node.js container deploys automatically.
- Upload your bot code via the panel's file manager (or SFTP), set your bot token as a startup variable, hit start.
- Auto-restarts on crash; full logs in the console.
Custom Container
Bring any Docker image. Order, then open a ticket with the image name and any env vars — we review and deploy it (usually same day), with a reverse-proxied domain included if it serves HTTP.
#Billing & cancellation
| Event | When |
|---|---|
| Renewal invoice issued | 7 days before your renewal date (emailed) |
| Payment reminder | 3 days before due |
| Service suspended (paused, files kept) | 2 days after a missed payment |
| Service deleted permanently | 14 days after a missed payment |
Cancelling: portal → Services → your service → Cancel. Choose end-of-billing-period (use what you paid for) or immediate. No fees, no contract, no phone call required.
When a service is terminated (cancelled or 14 days unpaid), its files are removed from our systems. Download your backups first — the panel's Backups tab lets you download an archive anytime.
#Backups
- Your backups: every game/app plan includes backup slots — create, download, and restore from the panel's Backups tab, anytime, yourself.
- Our backups: we snapshot all customer data and databases nightly with 7-day retention on separate storage. This is disaster recovery — it protects against hardware failure, not against "I deleted my world on purpose" (that's what your backup slots are for).
#Getting support
- Tickets (best): portal.blkhost.app → Tickets — tracked, answered by a human, usually same day.
- Email:
[email protected] - Status: if something looks down, it's probably already being worked on — open a ticket and include what you saw.
#FAQ
How fast is my service ready after paying?
Game servers, TeamSpeak, bots, and storage: automatically, usually under 5 minutes. Web hosting: we hand-wire your domain and SSL — usually live within 24 hours. Web & CRM builds: about a week.
What payment methods do you take?
Credit/debit cards (Visa, Mastercard, Amex) via Stripe. We never see or store your card number.
Is there a contract or setup fee?
No contracts, ever — everything is month-to-month and you can cancel in two clicks. The only setup fee is on the Web & CRM package ($299 one-time build).
Can I upgrade my plan later?
Yes — upgrades keep your files and world. Open a ticket or use the portal's upgrade option; the price difference is prorated.
Where are servers hosted?
On BLKHOST-owned hardware in Northern California — low latency for the US West, and no reselling of some other company's cloud.
What happens if I stop paying?
Your service pauses 2 days after a missed payment (files intact). Pay the invoice and it resumes automatically. After 14 days unpaid, the service and its files are permanently deleted.
Do you install modpacks for me?
Yes — that's included with the CurseForge Modpack plan. Tell us the pack; we handle Forge/Fabric/NeoForge versions, memory tuning, and updates.
Can I get a refund?
If something's broken on our end and we can't fix it, yes. For everything else, cancel anytime and you won't be billed again — no long commitments to refund.
I found a bug or security issue.
Please tell us! Open a ticket or email [email protected] — we take reports seriously and fix fast.